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Payers are experiencing 5010 processing delays since January 2, 2012 for CPIDs 1915 and 2403 Providence Preferred PPO and 1540 and 4498 Providence Health Plan. The payer expects to begin processing 837 files today, January 5, 2012, and returning remits and reports tomorrow, January 6, 2012.

Please be aware of this delay in processing.

If you have any questions, please contact Client Services at 1-888-348-8457, option 2.

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