CollaborateMD Blog
Practice Management & Medical Billing Blog
What Can You Do To Protect Your CMD Data?
Published on August 6, 2014 in
CMD Cares

CollaborateMD has been dedicated to protecting your identity and your data for over 15 years. As technology advances, those in the healthcare industry struggle to deal with privacy and data security risks. In version 9.2, we plan on reducing these threats.

Any user who has not configured the security section of their User Profile will be required to complete two (2) security questions and responses as well as enter a four (4) digit Call-in PIN. The Call-in PIN will be used to verify and validate your identity when contacting CollaborateMD. The security questions and responses can be used for password recovery.

Effective August 25th, all Users, regardless of what version of CMD they are on, will be asked to verify their Call-in PIN when contacting CollaborateMD via phone or Live Chat.

These enhanced security measures will increase security surrounding your account and ensure unauthorized changes do not occur.

To avoid any service delays, please update your User Profile today.  For instructions on how to configure your User Profile visit the User Profile Help Page on the CMD Training Site.

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Secondary Insurance Claims
Published on May 1, 2014 in
CMD Cares
Did you know that our software knows when a claim can be sent electronically to the secondary Payer?  We maintain a marker in the payer database that states whether a payer accepts secondary claims electronically. When an insurance payment is … Continue reading
The Centers for Medicare & Medicaid Services (CMS) will delay announcing which participants have been selected for the planned end-to-end ICD-10 testing in July until the CMS finishes examining the implications of the recent ICD-10 transition deadline delay. CMS and the MACs announced last month that … Continue reading
“I’m still in training and recently went into “Live Mode” – so am very new to CollaborateMD, but one thing I noticed that I really liked was that, when you bring up ‘Patients’, you can see RIGHT THERE how much … Continue reading
As you may already know, on April 7th, the OpenSSL Project released an update to address a vulnerability nicknamed “Heartbleed Bug“. This vulnerability effects a substantial number of applications and services running on the Internet. The Heartbleed Bug is a … Continue reading
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