The enrollment forms on the Payor Agreements Library on the Collaboration Compass are currently unavailable due to technical issues. The issue has been escalated and the clearinghouse is working towards a resolution as quickly as possible. We will update you when service is restored. We apologize for the inconvenience.

If you have any questions, please contact CollaborateMD Client Services at 1-888-348-8457, option 2.

CollaborateMD has been notified that KENTUCKY MEDICAID is temporarily unable to process eligibility transactions. The payer is aware of the issue and is working to restore service as quickly as possible. If you have any questions, please contact Client Services … Continue reading →

Update: EDI Support Services (EDISS) has resolved the delay with 5010 claims processing and apologizes for any inconveniences this may have caused. Original Notice Sent January 127, 2012: Please read the following bulletin from Noridian, a healthcare plan claims administrator: … Continue reading →

CollaborateMD (CMD) prides itself on providing superior customer service from pre-sales through the entire life of the customer. Many have identified this as one of CMD’s differentiating factors from others in the healthcare industry providing medical billing and practice management software. … Continue reading →

The CareFirst payers below will be requiring providers to submit their National Provider ID (NPI) on eligibility inquiries effective Wednesday, February 1, 2012. Please be aware that if your NPI is sent on the inquiry and the payer does not … Continue reading →

Please read the following bulletin from Noridian, a healthcare plan claims administrator: Noridian EDI Support Services (EDISS) group is currently experiencing a delay with 5010 claims processing. EDI Support Services (EDISS) is working to correct this issue and apologizes for … Continue reading →

CollaborateMD has been notified that KENTUCKY MEDICAID has scheduled maintenance on Monday, 01/30/2012 from 5:00 PM to 11:00 PM, CT. During this time eligibility transactions should not be sent. Requests sent during the scheduled maintenance time may receive a response … Continue reading →